1. Parties This agreement is concluded between the following parties:
Seller: Vern Studio Design Website: vernstudiodesign.com Email: info@vernstudiodesign.com (hereinafter referred to as "Seller")
Buyer: The person who places an order through the Seller's website. (Hereinafter referred to as "Buyer")
2. Subject of the Agreement This agreement regulates the rights and obligations of the parties in accordance with relevant consumer protection laws regarding the sale and delivery of products/services ordered by the Buyer through the Seller's e-commerce platform.
3. Product and Payment Product details, prices, and payment terms are as listed on the product page at the time of ordering. Payments are collected through secure payment providers. For personalized or custom-made products, changes or cancellations are not accepted after order confirmation.
4. Delivery Products are shipped in specially designed protective packaging. Delivery times may vary depending on location and customs procedures. The seller is not responsible for delays caused by logistics companies or customs.
5. Right of Withdrawal Custom-made or personalized products cannot be returned. Standard products can be returned within 14 days of the delivery date, provided they are unused and in their original packaging. Return shipping costs are the responsibility of the buyer. Products damaged during delivery must be documented with a damage report at the time of delivery; otherwise, they will not be considered eligible for return.
6. Customs and Taxes Buyers are responsible for any customs duties, taxes, or charges that may arise during delivery to their country. The seller will assist with documentation and guidance upon request.
7. Resolution of Disputes This agreement is governed by the laws of the Republic of Turkey. In the event of any dispute arising from this agreement, the parties agree to the exclusive jurisdiction of the Courts and Enforcement Offices of Istanbul (Turkey). However, the Seller will make reasonable efforts to resolve any complaints or disputes amicably through communication and customer support before resorting to legal action.